Planpadi FAQs

If you have a question, chances are you'll find the answer below. Browse through our FAQs

Getting Started

What is Planpadi and how does it work?

Planpadi is an all-in-one event ticketing and guest management platform built for events in Nigeria. You can create events, sell tickets or collect RSVPs, manage guests, and check them in securely using QR codes - all from one dashboard

What types of events can I use Planpadi for?

Planpadi supports both public and private events, including:

  • Concerts and shows
  • Conferences and corporate events
  • Birthdays, weddings, proposals, and private parties

You can run free RSVP events, invitation-only events, or paid ticketed events.

How do I create and sell tickets on Planpadi?

Getting started is simple:

  1. Create a free account and log in
  2. Set up your event
  3. Choose Free Pass or Paid Ticket
  4. Create ticket types, prices, and limits
  5. Publish and share your ticket link

Your guests pay securely online, and you receive real-time notifications for every registration or sale.

Do guests need to create an account to buy tickets?

No. Guests can purchase tickets or register without creating a Planpadi account, making checkout fast and seamless.

Ticketing & Payments

What is Planpadi Ticketing?

Planpadi Ticketing is an event ticketing system that allows organizers to create, manage, and sell tickets online as part of their overall event planning workflow. It provides customizable event pages, secure payment processing, attendee management, and real-time sales tracking. Organizers can issue free or paid tickets, manage capacity, track attendance, and check in guests using a mobile-friendly interface. Ticketing is tightly integrated with guest lists, vendors, and event details, so everything runs from a single dashboard. Planpadi is built for flexibility. It supports different event formats, pricing structures, and event sizes without requiring contracts, setup fees, or long-term commitments. Organizers retain full ownership of their event data and attendee information. The system is designed to be simple to use, reliable at scale, and suitable for both private and public events.

Who Uses Planpadi Ticketing?

Planpadi Ticketing is used by:

  • Event planners and coordinators
  • Businesses hosting corporate events
  • Creators running workshops, meetups, and experiences
  • Communities and organizations hosting public or private events
  • Individuals organizing weddings, parties, and celebrations
What payment methods can guests use?

Guests can pay using secure online payment options supported in Nigeria, including cards and transfers (depending on availability). Payments are processed instantly.

When and how do I get paid for ticket sales?

Ticket earnings become available after payment is verified. You can submit a payout request to your registered bank account, which is reviewed before processing.

How much does Planpadi ticketing cost?

Planpadi uses simple, transparent pricing:

  • Free events: No fees
  • Online ticket sales: 7% + ₦100 per ticket (Paystack processing fee)
  • Offline ticket sales: 7% per ticket (same rate as online, minus the Paystack fee)
  • Custom pricing: Available for high-volume, enterprise, or recurring events

You keep 100% of all free RSVP registrations, and you only pay when you sell tickets.

Offline ticket sales allow you to sell tickets outside the platform (e.g. cash, POS, bank transfer) and manually record those sales on your Planpadi dashboard for unified tracking and reporting

Can I limit ticket quantities or sales per person?

Yes. You can control:

  • Total ticket availability
  • Ticket limits per guest

This helps prevent abuse or scalping.

Can I edit my event after publishing?

Yes. You can update key event details even after publishing. Certain changes may apply only to future ticket buyers to protect existing guests.

Guest Management & Check-In

How does guest management work on Planpadi?

Planpadi gives you full visibility and control with:

  • QR-code tickets for secure entry
  • Automated email/SMS ticket delivery and reminders
  • Real-time check-in dashboard
  • Guest segmentation (VIPs, Co- Host, etc.)
  • Exportable guest lists for logistics and follow-up

All managed from your dashboard or mobile device.

How do I check in guests at the event?

Each ticket includes a unique QR code. On event day, you can check in guests using:

  • Your phone camera
  • The event host dashboard
  • Optional kiosk check-in system (available on request)
  • Optional instant badge printing with customizable templates

Suitable for both small gatherings and large-scale events.

Can I collect guest emails and phone numbers?

Yes. As the event host, you can access and export guest names, contact details, and ticket types. This allows you to send reminders, thank-you messages, or promote future events, all in compliance with local data protection laws.

Vendors, Security & Support

What is Planpadi Vendor Sourcing?

Planpadi Vendor Sourcing is a marketplace feature that helps event organizers discover, evaluate, and book event vendors in one place. It connects planners with vetted vendors across categories such as catering, décor, venues, photography, entertainment, and production services.

Organizers can browse vendor profiles, compare offerings, review portfolios, and make informed decisions without relying on referrals, social media guesswork, or fragmented conversations. Vendor availability, pricing context, and service details are clearly presented to support faster planning.

The system is designed to reduce risk and coordination overhead. Vendors are curated, profiles are standardized, and communication happens within the platform, keeping planning organized and traceable.

Vendor sourcing on Planpadi is fully integrated with event planning workflows, allowing organizers to align vendors with event details, timelines, and budgets from a single dashboard.

Who Uses Planpadi Vendor Sourcing?

Planpadi Vendor Sourcing is used by::

  • Professional event planners managing multiple clients
  • Individuals planning weddings, parties, and private events
  • Businesses organizing corporate events and activations
  • Vendors seeking qualified leads and structured bookings
Can I share vendor links with my guests?

Yes. You can add trusted vendor partners (e.g., DJs, drinks, décor, photography) to your event page. This is ideal for co-branded or collaborative events.

Is Planpadi secure?

Yes. Planpadi uses secure payment processing, protected guest data handling, and fraud-prevention measures to ensure safe transactions for both hosts and guests.

How do I get started?

Visit https://planpadi.com to:

  1. Create your free account
  2. Set up your event
  3. Start selling tickets or collecting RSVPs

Need help? Chat with us on WhatsApp or book a call with our team.